Newest KB Articles

How to create Email ID

Sun, 29 Nov 2009 14:34:27 GMT

Login to your helm account > My Domains > Click on your domain name > Email Account (POP3) > Create New

Enter ID and Password and save it

You can also set forwarding by clicking on forwarding tab

How to create FTP Account

Sun, 29 Nov 2009 14:32:06 GMT

Login to your helm account > My Domains > Click on your domain name > FTP Accounts > Add New

Enter Username and password, select permissions and Click on save button

How to reset FTP Password

Sun, 29 Nov 2009 14:25:54 GMT

Login to your helm account > My Domains > Click on your domain name > FTP Accounts > Click on username

here put new password and click on save button and now you can login to ftp with new password

*old ftp password is not required to reset ftp password

How to create MSSQL DB User

Sun, 29 Nov 2009 14:20:41 GMT

Login to your helm account > My Domains > Click on your domain name > MSSQL Server > Add User

here selecte default db in drop down list and assigned db in list box and save this user.

How to create MSSL Database

Sun, 29 Nov 2009 14:15:49 GMT

Login to your helm account > My Domains > Click on your domain name > MSSQL Server > Add Database

here you can create a new database for MSSQL

What is the IP of my Email Server

Sun, 29 Nov 2009 13:47:50 GMT

Email Server IP : 74.53.91.173

I am not able to do outgoing emails from my Outlook

Sun, 29 Nov 2009 13:44:53 GMT

Solution 1 : Go to Outgoing server settings > put checkmark on "My outgoing server requires authentication"

Solution 2 : SMTP sever runs on port 25 and if it is blocked by your ISP or by your network firewall you may not be able to send emails using outlook. Please contact your network administrator or ISP to unblock port 25

Also you can use port 8090 as an smtp port, for this go to email settings > advanced tab > change smtp port to 8090

If its still not working please contact us at support@hosting.co.in

Mail Server Settings

Sun, 29 Nov 2009 13:33:41 GMT

Email Settings